Hospital Clínica Benidorm has launched a new digital space directed to their patients: the HCB Patient Portal. This is a secure digital platform created so that the patients and users of all the HCB centres can access online, their clinical history, medical tests, invoices, appointment calendar and even make an appointment with their medical specialist.
This platform captures the digital transformation which the organisation is taking, orientated to improve the experience of the patient: appointments online, digital medical details with straightforward access, also from the HCB APP.
These functions can be carried out from a computer, tablet or mobile, as the Patient Portal can be accessed from the website https://portalpaciente.clinicabenidorm.com or via the App “HCB helps the patient” https://www.clinicabenidorm.com/app/, which has been updated to offer direct online access to these services, which are the ones that are requested the most by our patients.
The General Manager of Hospital Clínica Benidorm, Dr. Ana Paz, has presented the HCB Patient Portal as “a service which will improve the experience of our patients. It is a new means of communication to provide them with access to their medical information, whenever they need it.”
The HCB Patient Portal offers immediate and digitalised access to the patients’ most important information, safely, in order to protect their medical details. It also includes the platform for requesting an appointment online, any step taken by the patient through the medical centre is done respecting their security and privacy.